Reality Orientation: The Normalization of Care in Long-Term Care Facilities

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Wednesday, September 28 2011 1:00 PM EST

Dealing with residents and families; alleviating concerns; lowering apprehensiveness; and meeting expectations. Each of these areas is a potential problem inside your facility. Coping with the different personalities through a multitude of problems may seem to be at times too much to handle. Join Crossroads Hospice President Perry Farmer in this informative webinar as he discusses:
 

 

  • Differentiating between palliative care and curative care. You will learn when to make these decisions, and how to introduce these concepts to your residents' families.
  • The normalization of long-term care. Each department/function/outcome should be communicated as a normal function. You will learn how to approach residents/families, provide possible interventions for them, and alleviate their fears or concerns.  Identify your goals.
  • How uncertainty of the unknown causes fear. You need to be able to give your families a map of what to expect, the highs and lows, while not forgetting the end of the resident's life and family care after death.

   

About the Speaker(s):

Perry Farmer

Founder, Crossroads Hospice

Perry Farmer is president, and an original founder, of Crossroads Hospice, a $100 million hospice care business known for innovation and raising the bar in care for patients, families, caregivers and health care professionals.

Farmer graduated from the University of Oklahoma. Driven by creativity and enthusiasm, Farmer started his carrier in health care in 1989. Believing in learning from the ground up, Farmer began as a nurse's aide and worked through each department in the nursing home, eventually becoming administrator. In 1995, Farmer and his family started Crossroads Hospice. Learning from his LTC background, their program has changed expectations of hospice care in LTC facilities in each of the communities they serve. Farmer continues his LTC involvement as an owner of a facility in Tulsa.