- Resident Care
- Environments for Aging
5 Steps for Managing Your Long-Term Care Community's Online Reputation
Monday September 24, 2012 1:00 PM ET, 12:00 PM CT
The digital voice is getting louder. Your residents and their families can share their experiences with the digital world within second via ratings and reviews. If your online reputation isn’t properly and consistently managed, it could be hurting occupancy rates and bottom line business performance.
How do you regain control of the online conversation and harness the power of digital word-of-mouth to increase leads and revenue?
Join Long-Term Living and G5 Training Specialist, Stacy Case, as we will discuss and learn:
• Building your online reputation management checklist - how to ensure that you’re set up for success when it comes to managing online ratings and reviews
• Digital listening best practices - monitoring the online conversation
• The secret to successfully engaging and responding online
• Taking ownership of your online reputation
*This program is currently pending NAB approval. NAB certificates will be provided pending this event's approval