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Facility management

10 ways to serve a diverse population

May 11, 2016  |  Nicole Stempak, Senior Editor
article
Diversity is more than a buzzword or a fad. It's a movement to be more accepting and inclusive. In order to serve a diverse population, members must first be treated as individuals.
 

6 ways to avoid meaningless meetings

April 29, 2016  |  Denise Boudreau-Scott
article

Does your staff groan when it’s time for yet another meeting? Try these strategies to put your meetings back on the fast track—and get your staff back to work.

CMS imposes fines of more than $278k for Woodbriar Health Center

April 8, 2016  |  Nicole Stempak, Senior Editor
news

The Centers for Medicare & Medicaid Services has imposed steep fines and threatened to terminate Woodbriar Health Center from its programs if serious problems are not resolved by next week.

Training went unheeded at Woodbriar Health Center, say Mass. regulators

April 5, 2016  |  Nicole Stempak, Senior Editor
news

Employees at Woodbriar Health Center were retrained on falls-related injuries following the death of a resident, according to a revised plan submitted to the Massachusetts Department of Public Helath. The department says the second fall-related resident death...

Case Study: Assistive services bridging the gap

March 30, 2016  |  Rebecca Evans-Slone, CSA
article

Sometimes a bit of help and some occasional services are all seniors need to retain independence a little longer—and stay out of a higher level of care. Read how one senior living organization’s idea for boutique services changed its residents’ lives in...

FBI investigates hospice owner for overmedicating, Medicare fraud

March 30, 2016  |  Nicole Stempak, Senior Editor
news

The FBI is looking into claims the 34-year old accountant himself chose which home healthcare patients would be moved to hospice, recruited unqualified patients and charged the government for services not medically necessary.

Bad news not necessarily bad for employee engagement

March 28, 2016  |  Nicole Stempak, Senior Editor
news

Administrators and executives, take note. Bad news doesn’t have to make employees feel blue, or worse, damper engagement and morale. The way people feel and react to news depends on how the information is presented. 

Woodbriar residents in 'immediate jeopardy,' say Mass. regulators

March 25, 2016  |  Nicole Stempak, Senior Editor
news

In the course of an investigation of a resident's death, state regulators determined substandard care resulted in a second resident death and resident fall at Woodbriar Health Center, the latest in a mounting citation list for owner Synergy Health Centers.

Fla. regulators issue orders of suspension for CCRC

March 18, 2016  |  Nicole Stempak, Senior Editor
news

The Office of Insurance Regulation has issued two initial orders of suspension for a Tampa Bay, Fla., continuing care retirement community (CCRC), alleging the facility was acquired illegally and owes more than $4 million in refunds to residents, among other...

Woodbriar’s plan to address resident death unacceptable, say Mass. state regulators

March 15, 2016  |  Nicole Stempak, Senior Editor
news

Woodbriar Health Center must resubmit a plan to the state health department. The facility, owned by Synergy Health, has been making headlines for a resident’s death, scabies outbreak and substandard care.

Study finds toxic co-workers surprisingly productive, rule abiding

March 11, 2016  |  Nicole Stempak, Senior Editor
news

Forget the blabbermouths, brown nosers, con artists and incompetent workers. The worker who could be causing the most harm to your organization could also be one of your most productive workers, researchers found. 

Genesis sells home health and hospice business to Compassus

March 11, 2016  |  Nicole Stempak, Senior Editor
news

Genesis Healthcare Inc., one of the nation’s largest post-acute care providers, will sell most of its home health and hospice operations to Compassus for $84 million. The company will use the proceeds to repay debt.

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