Person-centered care. Culture change. A lot of jargon is being spewed in the continuum of aging services. What I have noticed though is that while the talk is good, the underlying tone is somewhat defeatist and negative and that can only spell doom for the industry.
While embracing the Eden Alternative or building Green Houses is great, there is something more fundamental that needs to take place - not hammers and nails but a shift in hearts and minds. When the shift occurs, natural positive movement occurs. What is that shift? Take a look.
Anthony Cirillo, FACHE, ABC, is a marketing consultant, professional speaker, aging and senior health expert, and the owner of Fast Forward Consulting. Visit his personal blog at www.anthonyssong.blogspot.com.