This year’s LeadingAge annual conference and expo had a record 8,500 attendees who had something to say.
We culled a list of memorable quotes from our notes and from the Twitter feed, which we’ve included below.
“While I don't think my feet will grow, I will do everything I can to fill Larry Minnix's big shoes.”
—LeadingAge President-elect Katie Smith Sloan
“LeadingAge must lead by listening to the changing needs of seniors.”
—Kathryn Roberts, Board Chair-elect of LeadingAge
“Don’t be seduced into thinking the private sector has its act fully together. You can lead the private sector in how to do business.”
—Daniel Pink, keynote speaker and author of five bestselling books, including To Sell is Human
“Most of us are not set up for motivation because we’re not set up to receive feedback. Businesses are feedback deserts.”
“Strict schedules and passive activities can make residents feel like prisoners.”
—Atul Gawande, MD, surgeon, staff writer for The New Yorker and author of the best-selling book Being Mortal
“End-of-life conversations must take place multiple times, as people's minimum criteria for living evolve.”
"Don't wait for the invitation; it's not coming in the mail. Invite yourself to the table."
—Alice Bonner, PhD, RN, GNP, FAANP, FGSA on Accountable Care Organizations
“Diversity is when you count people. Inclusion is when people count. Diversity fails because it focuses on our differences. It creates an environment where people are concerned about being politically correct. You’re trying so hard to appear not to be biased that you appear to be the very thing you are not.”
—Pegeen Sullivan, vice president of community life at Seabury